TENANT pORTAL
Part of our commitment to meeting the needs of tenants and clients consists of simplifying maintenance requests through a customized, easy-to-use, web-based system. This convenient method allows tenants and clients to submit maintenance/repair requests, send correspondence, access important documents and even make online payments, thus streamlining processes for efficiency and increasing the timely and successful resolution of work orders and other requests. This multi-faceted system instantly notifies the property management group of items which need attention and allows users the ability to upload pictures and other helpful information pertaining to their request. Additionally, the system conveys the priority of each item, whereby each can be addressed in real time. Progress updates of repair requests are communicated to the users and the facility managers, so everyone remains informed throughout the process.
System users are set up with their own individualized account allowing them to complete and track repair requests and response times, review a history of requests and completed work, communicate with their property manager and interact with other users in their building through a community forum.
This convenient, easy, yet sophisticated, system serves as a great tool for tenants, building owners and property managers alike. With the addition and refining of new features to our system, we also meet the needs of ever-changing technologies and automation in our world.
System users are set up with their own individualized account allowing them to complete and track repair requests and response times, review a history of requests and completed work, communicate with their property manager and interact with other users in their building through a community forum.
This convenient, easy, yet sophisticated, system serves as a great tool for tenants, building owners and property managers alike. With the addition and refining of new features to our system, we also meet the needs of ever-changing technologies and automation in our world.